![]() ![]() You’ll need first to Create a New List of your group of emails.Transactional emails can include password reminders and purchase-related emails.If you’d like to have a list of the email addresses but still want them removed from the original list, follow the steps below. You’ll be able to retain all of their data but while the contact remains archived, you won’t be able to edit their profile or send any marketing communications to them.Īrchived contacts do not count towards your monthly plan limit and cannot receive any email marketing.Ī transactional email is a message sent to a contact, usually related to account activity or a commercial transaction. ArchivedĪn archived contact is someone who has been removed from your mailing list audience. Pending contacts do not count towards your monthly plan and until they become a subscriber, they will not receive any emails. If they do not confirm their opt-in within 60 days, they will be removed and deleted. They will remain pending until they confirm and you won’t be able to view them in your audience. When someone opts-in via your signup form but doesn’t confirm their subscription to your mailing list, Mailchimp will list them as Pending. Pro Tip: If you notice a cleaned contact has a misspelled email address because Mailchimp doesn’t allow cleaned contacts to be edited, you can simply manually add them again with the right details. ![]() ![]() The cleaned contacts do not count towards the monthly plan limit and cannot receive any emails. CleanedĬleaned contacts are the contacts whose email addresses bounce back to the system as either a hard bounce or repeated soft bounces.Ī hard bounce is where the email address is incorrect or the inbox doesn’t exist.Ī soft bounce is where the inbox might be full or there is a server error that is affecting mail delivery. These contacts do count toward your monthly plan limit and as with the unsubscribed contacts, they can receive ads, postcards, and transactional emails but not marketing emails. You can identify a non-subscribed contact by the lack of a badge in the email marketing column of your contact table. They also can come from integration, a manual import, or a forwarded email to your Mailchimp Inbox. Non-subscribedĪ non-subscribed contact is a customer who has interacted with you, usually through your store but hasn’t opted in to receive email marketing campaigns. Pro Tip: Archive your unsubscribed contacts so your unsubscribed contacts don’t count towards your monthly plan limit. Unsubscribed contacts still count towards your monthly plan. This means they can no longer receive email marketing campaigns and newsletters – but they can still receive ads, postcards, and transactional emails. When someone unsubscribes from your email, they move from being a subscriber to being unsubscribed. These contacts can receive all types of marketing from you, and count towards your monthly plan limit. But remember – you must have received permission from each contact first. You can also manually add them one by one or in bulk using the import feature. A subscribed contact can join your audience from your sign-up forms, landing pages or via your connected store during the checkout process.
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