![]() 15 minutes into the movie a server appeared, took our order and returned 45 minutes later with our food. ![]() We went in, found our seats, and the movie started. On my birthday in 2015 we had a snow day (as we are both teachers) and chose to use my free ticket. However, as being a sapphire member (free membership as the theater was new) members receive a free birthday ticket. This time we decided that we would not be returning. Wanting to give the theater another try, we went back. My wife and I didn’t complain, as we had a gift card and again, felt kinks were still being worked out. Service, again was slow, average wait of 20-25 minutes before a server appeared after pushing the call button. Again, no free popcorn (at the time, I didn’t know premium seats came with free popcorn). My wife and I returned to use the rest of the gift card. We still had money left on the gift card a vowed to give the place another shot. The first time no one received their free popcorn and service was slow. You could tell they were still working out the kinks of a newly opened establishment. At the time, I thought our first experience was nice, the seats are flashy, comfortable, and the blanket and pillow are a nice touch. When the iPic first opened, I was lucky enough to win a $100 gift card from Pike & Rose to the iPic. I am willing to pay the price of a movie ticket here and the price of the food (as they are both way above any similar establishment) to receive quality service DURING a movie, however that is far from what has happened anytime I have visited. For those that don’t want to read the entire review, here is the short version: The advertised experience is not what customers are receiving. I love the idea behind it, but in all honesty, I have not had a single good experience here. I want to love it so much, I have seen six movies here (Interstellar, The Hunger Games: Mockingjay Part I, Into the Woods, Selma, Pitch Perfect 2, and Star Wars: The Force Awakens ). You are unable check the balance of your gift card without a PIN but you can operate it in for a new card with a PIN at one of iPic Theaters.I really, really want to love the iPic. If you have gift card without a PIN, you cannot use it online but you can use it at a store. WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN? It can only be replaced with original receipt. HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?įor lost or stolen gift cards please go to your nearest store with your original receipt.
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